After Sales Service for Industrial Air Cooler

After Sales Service for Industrial Air Cooler

Warranty: 

1. Completely machine: 1 year

2. Motor and fan: 2 years 

3. Cooling pads: 3 years

4. Other parts: 1 year

5. Supply Some Free Spare Parts before Shipping

Major Failure and Solution:

Frenquency series(220V) circuit board

Failure PhenomenonPossible CauseSolution
01Overcurrent alarmingShort circuit of motor or circuit board.
02Communication failure

1. The communication line is disconnecting or poor connecting.

2. Fault from circuit board.

03Overvoltage protectionInput voltage>AC280V.
05No-load alarmMotor is disconnected or phase is failure.
06Over-load alarmStalling, phase failure or                       unstandard set value.

Standard series(380V) dircuit board

Failure PhenomenonPossible CauseSolution
05No-load alarmMotor is disconnected or phase is failure.
06Over-load alarmThe value of motor current is over the protective value. Cause: Stalling, phase failure or unstandard set value.


24/7 Emergency Call : +86-20-84516212

All our team members are professional and will offer the best service for you.